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PRIVACY POLICY

Last updated: 5.08.2025

 

This Privacy Policy explains how Upwow (“we”, “our”, or “us”) collects, uses, and protects personal data when you visit upwow.io, submit information through our contact form, or interact with us via email, LinkedIn, or Telegram.

 

 

1. Information We Collect

 

We may collect the following information when you engage with us:

 

  • Contact form data:

     

    • Company name

    • Full name

    • Email address

    • Phone number

    • Message content

  • Direct contact data: If you reach out via email, LinkedIn, or Telegram, we may collect the contact details and any information you share voluntarily.

  • Website usage data (automatically collected):

     

    • IP address

    • Browser type and version

    • Pages visited and time spent on site

    • Referral source

      (via tools like Google Analytics)

 

 

2. How We Use Your Information

 

We use the collected data to:

 

  • Respond to inquiries submitted through our contact form or other channels

  • Provide you with information about our services

  • Improve our website and service offerings

  • Comply with any legal obligations

 

We do not sell, rent, or share your personal information with third parties for marketing purposes.

 

 

3. Legal Basis for Processing

 

Under the UK GDPR and EU GDPR, we process your data based on the following legal grounds:

 

  • Consent – when you voluntarily submit a contact form or message us

  • Legitimate interest – to respond to business inquiries and maintain communication with potential clients

  • Legal obligation – where necessary to comply with laws

 

 

4. Data Retention

 

We retain your data only as long as necessary for the purposes outlined above, or as required by law. If you request deletion of your data, we will do so unless retention is required by legal or business purposes.

 

 

5. Data Security

 

We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

 

 

6. Your Rights

 

You have the right to:

 

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain types of processing

  • Withdraw your consent at any time

  • Lodge a complaint with a supervisory authority (e.g. the ICO in the UK)

 

To exercise your rights, email us at hello@upwow.io

 

 

7. Third-Party Links

 

Our website may link to third-party platforms (e.g., LinkedIn, Telegram). We are not responsible for the privacy practices or content of those sites.

 

 

8. Cookies

 

We may use cookies or similar technologies to enhance user experience and collect website usage statistics. You can control or disable cookies in your browser settings.

 

 

9. Contact Us

 

If you have any questions or concerns about this Privacy Policy or your data, please contact:

 

📧 andrew@upwow.io

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